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Terms of Service

Last updated: 20 November 2024

1. Acceptance of Terms

By accessing and using the FlayAuto website (flaysosta.com) and our auto selection services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

FlayAuto is a New Zealand-based company providing auto selection and consultation services. Our registered office is located at 123 Queen Street, Auckland 1010, New Zealand.

3. Service Description

3.1 Auto Selection Services

FlayAuto provides the following services:

  • Personal automotive consultation
  • Vehicle inspection and assessment
  • Financing assistance and guidance
  • Market analysis and pricing advice
  • Purchase negotiation support

3.2 Service Limitations

Our services are advisory in nature. We do not:

  • Guarantee vehicle purchase completion
  • Provide warranties on third-party vehicles
  • Act as vehicle dealers or brokers
  • Provide financial services or credit

4. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Use our services for lawful purposes only
  • Respect intellectual property rights
  • Not engage in fraudulent or deceptive practices
  • Comply with all applicable New Zealand laws

5. Fees and Payment

5.1 Service Fees

Our consultation fees are clearly communicated before service commencement. All fees are quoted in New Zealand Dollars (NZD) and include GST where applicable.

5.2 Payment Terms

Payment is due within 14 days of invoice date unless otherwise agreed in writing. We accept the following payment methods:

  • Bank transfer
  • Credit/debit cards
  • Online payment platforms

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of FlayAuto and is protected by New Zealand and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms of Service.

8. Limitation of Liability

To the maximum extent permitted by New Zealand law:

  • FlayAuto shall not be liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for our services
  • We provide services "as is" without warranties of any kind
  • Users assume responsibility for their final vehicle purchase decisions

9. Indemnification

You agree to indemnify and hold FlayAuto harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

10. Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our website or services will be available at all times. We reserve the right to suspend or terminate services for maintenance, updates, or other operational reasons.

11. Dispute Resolution

11.1 Governing Law

These Terms of Service are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of New Zealand courts.

11.2 Dispute Process

Before initiating legal proceedings, parties agree to attempt resolution through:

  1. Direct negotiation
  2. Mediation through a recognised New Zealand mediation service
  3. Arbitration if mediation fails

12. Consumer Rights

Nothing in these terms affects your rights under the New Zealand Consumer Guarantees Act 1993 or other applicable consumer protection legislation.

13. Termination

Either party may terminate the service relationship with reasonable notice. Upon termination:

  • Outstanding fees become immediately due
  • Confidentiality obligations continue
  • Data retention follows our Privacy Policy

14. Force Majeure

FlayAuto shall not be liable for any failure to perform due to unforeseen circumstances beyond our reasonable control, including natural disasters, government actions, or other events commonly known as "Acts of God."

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

16. Amendments

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

17. Contact Information

For questions about these Terms of Service, please contact us:

FlayAuto
123 Queen Street
Auckland 1010
New Zealand

Email: [email protected]
Phone: +64 9 987 6543

18. Acknowledgement

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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